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Thread: Help and Support

  1. #481
    They have not solved my problem, they are already 5 days and there is no answer, and send an email to gamecs@raycreator.com, but as expected there is no response.
    https://ibb.co/SBthYQ1.
    https://ibb.co/RTZbc2T
    https://ibb.co/RgwwQVM
    https://ibb.co/kSNP1WL
    https://ibb.co/DGZ1Lfz
    My problem continues, please help.
    nick: saiten m.
    servidor: 74 facebook.
    Ninja world.
    User Id: 100007300991935.

    "7 days ago my power was 52.6 million and now that I enter is 47.1 million, it happens that someone explains to me"

    It is already 7 days that "six roads arcanum" does not work, possibly for that reason the loss of PB.
    Here I leave captures of my server, platform, nick, user id. more detailed I can not be and if I made a mistake to believe that platform is ninja world I apologize. I think it's facebook.

    https://ibb.co/1fLfd1Y
    https://ibb.co/Gt2tdVq
    https://ibb.co/TPcpNSx
    Last edited by malamarija92@gmail.com; 07-22-2019 at 01:40 PM.

  2. #482
    Thanks for your patience. Please tell us the detail of Six Roads Arcanum. Do you mean you cannot enter this feature?

  3. #483
    Quote Originally Posted by admin View Post
    Thanks for your patience. Please tell us the detail of Six Roads Arcanum. Do you mean you cannot enter this feature?
    Correct, it hasn't worked for 7 days and it's been 7 days since my PB Reduce 5 million. All my items are in order.

  4. #484
    Quote Originally Posted by admin View Post
    Thanks for your patience. Please tell us the detail of Six Roads Arcanum. Do you mean you cannot enter this feature?
    It takes hours to load and the whole function is messed up, rare letters and many numbers that make no sense come out.

  5. #485
    Quote Originally Posted by admin View Post
    Thanks for your patience. Please tell us the detail of Six Roads Arcanum. Do you mean you cannot enter this feature?
    I sent several messages to the email you provided in previous messages, but they did not respond.

  6. #486
    Hi, sorry for your long wait. The problems of battle power and Six Roads Arcanum will both be solved after today's maintenance. Thank you and have a good time.

  7. #487
    My platform is anime ninja, Server 247, name in the game is Aloy, the game does not want to enter...

  8. #488
    everything remains the same.
    when I get to enter six arcanum paths, what I show in the catches happens.
    My power follows -5 Million.

    screenshots here:
    https://ibb.co/sPkZZk2
    https://ibb.co/m5MSvMv

  9. #489
    Quote Originally Posted by admin View Post
    Hi, sorry for your long wait. The problems of battle power and Six Roads Arcanum will both be solved after today's maintenance. Thank you and have a good time.
    everything remains the same.
    when I get to enter six arcanum paths, what I show in the catches happens.
    My power follows -5 Million.

    screenshots here:
    https://ibb.co/sPkZZk2
    https://ibb.co/m5MSvMv

  10. #490
    Quote Originally Posted by malamarija92@gmail.com View Post
    everything remains the same.
    when I get to enter six arcanum paths, what I show in the catches happens.
    My power follows -5 Million.

    screenshots here:
    https://ibb.co/sPkZZk2
    https://ibb.co/m5MSvMv
    that's a punshiment for force promotion lel it will remove all the boost you get from this function without costing gold, so you just gotta wait until they fix it.

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